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Map
Our Policies
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CHECK IN
Time Is After
3:00 P.M.
CHECK OUT
Time Is
11:00 A.M.
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RESERVATIONS -
To hold your reservation, one night's rent is due one week from date reservation is made. Balance is due upon arrival, sorry no checks.
SORRY, NO CHECKS PLEASE! PLEASE USE U.S. CASH, U.S. TRAVELERS CHECKS, MASTER CARD OR VISA ONLY.
Two weeks cancellation notice required for refund on 1 to 3 bedroom units, 30 day notice on larger (4 br and up)units. NO DEPOSIT RETURNED UNLESS PROPER NOTICE IS GIVEN. 10% CHARGE ON ALL REFUNDS -- 90% OF THE DEPOSIT WILL BE REFUNDED. MONEY CANNOT BE REFUNDED BECAUSE OF WEATHER CONDITIONS.
Chains or 4-wheel drive vehicles are required during winter months in the event of inclement weather.
FRONT OFFICE -
Our office hours are 8:00 a.m. to 7:00 p.m. daily, except Wednesdays
And Sundays when we close at 5:00 p.m. The only holidays our office
Is closed are Thanksgiving Day, November (last Thursday of the
Month) and Christmas Day, December 25.
NO PETS ALLOWED.
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HOUSEKEEPING SERVICES -
Units will be clean upon your arrival and are cleaned following
departure. There is no daily maid service
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ROAD CONDITION INFORMATION -
Local ----- 865-436-5181
Tennessee State Highway Patrol ----- 865-594-5800
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SKI CONDITIONS AND INFORMATION -
This number includes information for lift operations, base snow
Conditions for both Alpine and Cross-Country equipment -----
865-436-5423 or 1-800-251-9202
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GOLF RESERVATIONS -
We may assist you with your golf times AND SAVE YOU $$$.
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We look forward to your stay with us!
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